Data protection

Privacy Policy

1. Responsible body

The entity responsible for data processing on this website is:

Elke Stamm UG (haftungsbeschränkt)
Annastraße 23
42653 Solingen
Germany

Telephone:  +49 1520 1958689
E-mail: e.stamm@gast-in-solingen.de
Website: www.gast-in-solingen.de

The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

2. General information on data protection

The protection of your personal data is important to us.

We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Personal data is any information that can be used to identify you personally, such as your name, address, telephone number, email address or IP address.

This privacy policy informs you about which personal data is processed when you visit our website, as well as when you contact us or make a booking request.

3. Hosting by IONOS

Our website is hosted by:

IONOS SE
Elgendorfer Straße 57
56410 Montabaur
Germany

When you visit our website, technically necessary data is processed. This may include, in particular:

  • accessed page or file
  • Date and time of access
  • browser type
  • operating system
  • Device type
  • Previously visited website
  • IP address
  • The processing is carried out to ensure the secure and reliable provision of our website.
  • The legal basis is Article 6(1)(f) GDPR. Our legitimate interest lies in particular in the secure, stable and technically flawless provision of our website.

4. IONOS WebAnalytics

  • We use the WebAnalytics function provided by IONOS to statistically evaluate the use of our website and to improve our online presence.
  • IONOS WebAnalytics does not use cookies for this purpose. A visitor's IP address is anonymized immediately upon transmission of a page request and subsequently processed without reference to any individual.
  • The following are recorded, for example:
  • pages and files accessed
  • Referrer, i.e., the previously visited website
  • Browser type and browser version
  • operating system
  • Device type used
  • Time of access
  • Anonymized IP address to determine the approximate access location
  • The data is used exclusively for statistical analysis and technical optimization of our website.
  • The legal basis is Article 6(1)(f) GDPR. Our legitimate interest lies in improving and optimizing our website.

5. Cookies

  • Our website uses technically necessary cookies, insofar as these are required for the operation and provision of the website.
  • For cookies that are technically essential, prior consent is not required according to § 25 para. 2 TDDDG.
  • Insofar as services are used that store information on the visitor's terminal device or read out previously stored information and require consent for this, this is done on the basis of Section 25 Paragraph 1 TDDDG in conjunction with Article 6 Paragraph 1 Letter a GDPR.
  • Consent can be withdrawn at any time with effect for the future.

6. Contact via email, telephone or contact form

  • When you contact us by email, telephone or via a contact form, we process the data you provide in order to handle your request.
  • This may include, in particular:
  • name
  • E-mail address
  • Telephone number
  • desired holiday home or accommodation
  • travel or rental period
  • Number of persons
  • Content of your message
  • If your inquiry relates to a possible booking or an existing rental agreement, the processing will be carried out in accordance with Art. 6 para. 1 lit. b GDPR for the performance of pre-contractual measures or for the fulfillment of the contract.
  • For other inquiries, processing is based on Article 6(1)(f) GDPR. Our legitimate interest lies in processing and responding to your inquiry.
  • The data will be deleted as soon as it is no longer needed for the purpose for which it was processed and there are no legal retention obligations to the contrary.

7. Contact via WhatsApp

  • We offer you the option of contacting us via WhatsApp.
  • The provider for users in the European Economic Area is:
  • WhatsApp Ireland Limited
    Merrion Road
    Dublin 4
    D04 X2K5
    Ireland
  • When you contact us via WhatsApp, your phone number, communication data and the content you transmit will be processed.
  • WhatsApp points out that personal messages and calls are end-to-end encrypted.
  • Using WhatsApp is voluntary. You can alternatively contact us by email or phone.
  • If the communication serves the purpose of initiating or carrying out a booking, the processing is based on Art. 6 para. 1 lit. b GDPR.
  • For other requests, processing is based on Article 6 Paragraph 1 Letter f GDPR.

8. Booking requests and rentals

  • When you request or book a holiday home, holiday apartment or other accommodation with us, we process the personal data required for processing and execution.
  • This may include, in particular:
  • Name and address
  • Contact information
  • Period of stay
  • Number of guests
  • Booking and contract data
  • Billing and payment details
  • further information required for the execution of the stay
  • The legal basis is Article 6(1)(b) GDPR.
  • Where statutory retention, tax or reporting obligations exist, processing is additionally carried out on the basis of Art. 6 para. 1 lit. c GDPR.
  • Insofar as it is necessary for the execution of your stay, required data may be passed on to our property management companies or contact persons at the respective holiday property.

9. Google Calendar – Availability Calendar

  • Our holiday accommodation pages may include publicly available Google calendars as occupancy calendars.
  • The provider is:
  • Google Ireland Limited
    Gordon House
    Barrow Street
    Dublin 4
    Ireland
  • The calendars are solely for the purpose of showing visitors the occupancy and availability of the respective accommodation. Personal data of our guests is not publicly displayed in them.
  • When you access a page with an embedded Google Calendar, a connection to Google can be established. In particular, your IP address, browser and device information may be transmitted to Google.
  • If you are also signed in to a Google account, Google may associate information with your Google account.
  • Google may also process data outside the European Union. Such data transfers are subject to Google's data protection safeguards.
  • Where processing requires consent, this is based on Article 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG. Otherwise, processing is based on Article 6(1)(f) GDPR. Our legitimate interest lies in providing a clear overview of the availability of our holiday accommodations.

10. Embedded YouTube videos

  • Our website includes embedded videos from the YouTube platform.
  • The provider is:
  • Google Ireland Limited
    Gordon House
    Barrow Street
    Dublin 4
    Ireland
  • The videos do not start automatically, but can be accessed and played by the visitor themselves.
  • When using an embedded YouTube video, a connection may be established to YouTube or Google servers. In this process, the IP address, information about the browser and device used, and information about your visit to our website may be processed.
  • If you are logged into YouTube or Google at the same time, data may be associated with your user account.
  • Where processing requires consent, this is based on Article 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG. Otherwise, processing is based on Article 6(1)(f) GDPR. Our legitimate interest lies in presenting our holiday accommodations and travel information in an appealing manner.

11. Google Maps and external links

  • Our website may contain links to Google Maps, for example to our recommendations for restaurants, shopping, beaches or tourist attractions.
  • A normal link does not load any content from Google Maps simply by visiting our website.
  • Only when you click the link will you leave our website and access Google Maps. From that point on, Google is responsible for the data processing that takes place there.
  • Our website may also contain links to other external websites and social networks. Here too, you will only be redirected when you click on the respective link.

12. SSL or TLS encryption

  • For security reasons, our website uses SSL or TLS encryption.
  • You can recognize an encrypted connection in particular by the fact that the internet address begins with "https://".
  • Encryption serves to protect the transmission of data between your browser and our website against unauthorized access by third parties.

13. Storage duration

  • We only store personal data for as long as is necessary for the respective purpose.
  • If statutory retention periods exist, for example due to tax or commercial law regulations, the relevant data will be stored for the duration of these periods.
  • The data will be deleted once the purpose for processing no longer applies and statutory retention periods have expired.

14. Your rights

  • In accordance with the statutory provisions, you have in particular the following rights:
  • Right to information pursuant to Article 15 GDPR
  • Right to rectification pursuant to Article 16 GDPR
  • Right to erasure pursuant to Article 17 GDPR
  • Right to restriction of processing pursuant to Article 18 GDPR
  • Right to data portability pursuant to Article 20 GDPR
  • Right to object pursuant to Article 21 GDPR
  • Right to withdraw consent pursuant to Art. 7 para. 3 GDPR
  • A processing that has already been lawful does not become retroactively unlawful through a subsequent revocation.
  • To exercise your rights, simply send a message to:
  • e.stamm@gast-in-solingen.de

15. Right to object

  • Insofar as we process personal data on the basis of Art. 6 para. 1 lit. f GDPR, you have the right, pursuant to Art. 21 GDPR, to object to the processing on grounds relating to your particular situation.
  • If personal data is processed for direct marketing purposes, you can object to this processing at any time.

16. Right to lodge a complaint with the data protection supervisory authority

  • You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
  • The supervisory authority responsible for us is generally:
  • State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
    Kavalleriestraße 2–4
    40213 Düsseldorf

17. No automated decision-making

  • We do not engage in purely automated decision-making, including profiling as defined in Article 22 of the GDPR.

18. Currentness of this privacy policy

  • We will update this privacy policy if legal requirements, our website, or the services we use change.
  • As of October 2026